Personal data refers to any information in our possession from which individuals can be identified, whether from that information or from other information in our possession. We may collect personal data from you in a variety of ways, including but not limited to information which you provide to us when you visit our Site, contact us with inquiries or requests, register for an account on the Site, as well as information collected in the ordinary course of your relationship with us in connection with any activities, services, features or resources we make available on our Site. We may also obtain personal data from other sources, including from third parties connected with you (e.g. other Users who transact with you), and from such other sources to which you have given your consent to disclose your data.
You may be asked for personal data as appropriate, such as name, email address, contact number etc. For Users who register for an account and who wish to trade on our Site, we will also collect such information necessary to allow us to verify your identities, such as passport details, copies of your NRIC, and such other documents which provide proof of your address within the last 3 months (e.g. utility/cell phone/internet bill, bank statements etc.)
We may also collect information about you through technology. Such information may include your web browser type, IP address, operating system, domain name, user profiles, geolocation, cookies, technical support records, third-party analytics services etc.
It is necessary for us to collect and process your personal data. If you do not provide us with your personal data, you may not be entitled to or allowed to engage in certain Site related activities or to access our Services, and we will not be able to effectively provide our products and/or services to you or process your personal data for any of the Purposes (as stated below), if at all.
We may collect and use your personal data for the following purposes:
Assess and process your application or registration for an account with Cokeeps, to verify your identity or assess your creditworthiness in order to provide you with any of our products and/or services;
Please note that we may also anonymise or aggregate your personal data by excluding information (such as your name) that make the data personally identifiable to you ("Anonymous Information"). This Anonymous Information may be used to improve the performance of our Site or to analyse request and usage patterns so that we may improve our products and/or services or for any related market research purposes, either internally or through third parties.
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal data, stored on our Site. Exchange of sensitive and private data through the Site is done via a SSL secured communication channel and is encrypted and protected with digital signatures.
We do not sell, trade, or rent your personal data to any other parties. We may share Anonymous Information not linked to any of your personal data regarding visitors and Users of our Site with our business partners, trusted affiliates and advertisers whether within or outside Malaysia for the Purposes outlined above.
You have the right to request for access to, request for a copy of and request to update or correct your personal data held by us. You also have the right to any time to request us to limit the processing and use of your personal data (for example, requesting us to stop sending you any marketing and promotional materials or contacting you for marketing purposes), subject to our right to rely on any statutory exemptions and/or exceptions to collect, use and disclose your personal data.
To exercise any of these rights, please reach out to [email protected].
A cookie is a small data file that websites place on your hard drive when you visit a site. A cookie file can contain information such as a user ID that tracks the pages users have visited within that site. The cookies on this are primarily used to recognize that a user has visited the website previously and to track user traffic patterns. We do not correlate this information with data about individual users, nor do we share this information or sell it to any third party.
If you prefer not to receive cookies through the Site, you can set your browser to warn you before accepting cookies and refuse the cookie when your browser alerts you to its presence. If you want to remove previously stored cookies, you can manually delete the cookies at any time. You can also refuse all cookies by turning these off in your browser.
If you decide to block/turn off all cookies, please be aware that you may not be able to access or use all or parts of the functions on our Sites.
The cookies will remain on a User’s computer after the browser is closed. Until removed, the cookies will become active when the website reopens. Cookies can be deleted by the User, at any time, and will not collect any information when the User is not accessing the Site.
Pursuant to the Credit Reporting Agencies Act 2010, you hereby give your consent to us to obtain and/or disclose any Credit Information relating to you from and/or to Experian Information Services Sdn. Bhd. ("EXPERIAN") or any source deemed appropriate to verify your credit history as we and/or EXPERIAN or any source deemed appropriate may deem fit under any applicable law, regulation, maintain following purposes (but not limited to): Opening of account, Credit evaluation, Credit/account review, Credit/account monitoring, Debt recovery purposes, Scoring Solutions, Legal documentation and/or action consented to a contract or facility granted. This consent shall remain applicable as long as you are maintaining an account/loan/credit/any transaction with us.